Refund Policy
At JagdishDesign.in, we strive to provide our customers with high-quality products and services. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below.
1. Eligibility for Refunds
We offer refunds for the following situations:
- Digital Products: Refunds are available for digital products (e.g., design files, templates) only if the product is found to be defective or significantly different from the description provided.
- Custom Design Services: Due to the personalized nature of custom design services, refunds are only available if the service has not yet commenced or if the delivered work is substantially different from the agreed-upon specifications.
- Physical Products: Refunds for physical products are available if the item is defective, damaged during shipping, or incorrect. Please contact us within [Insert Number] days of receiving the product to initiate the refund process.
2. Refund Process
To request a refund, please follow these steps:
- Contact Us: Email us at [Insert Email Address] or call us at [Insert Phone Number] with your order details, including the order number and reason for the refund request.
- Return the Product: If applicable, return the product to the address we provide. The product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
- Refund Approval: Once we receive your refund request and/or returned product, we will inspect it and notify you of the approval or rejection of your refund.
3. Refund Timeframe
- If your refund is approved, we will process it within [Insert Number] business days. The refund will be issued to your original payment method. Please note that it may take additional time for the refund to be reflected in your account, depending on your payment provider's policies.
4. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
- Products or services that have been used or partially used.
- Custom design services that have already commenced.
- Digital products that have been downloaded or accessed.
- Items purchased on sale or with a discount code.
5. Exchanges
If you received a defective or damaged product, we may offer an exchange instead of a refund. Please contact us to arrange for an exchange.
6. Shipping Costs
Shipping costs for returning items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.
8. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email: Jagdishprasad75683729@gmail.com
Phone: 7568 683729
Address: Magji ki dhani 3rd railway crossing ward no 5 regarpura road balotara 344022